topic Parcel from ee in Archived Posts

Parcel from ee

Higgi55 — Wed, 19 Feb 2020 13:19:45 GMT

I'm not with ee anymore but I've received a message from royal mail saying a parcel from ee has been deliverd? It looks like my old address. I haven't ordered anything and think it's a possible scam but trying to warn ee of this is impossible I therefore come to the conclusion that EE deserve everything they get get you make it so hard to get in touch when you're not an EE customer

Re: Parcel from ee

Chris_B — Wed, 19 Feb 2020 13:37:19 GMT

@Higgi55 it’s not hard is call EE Customer Service is if you’re not a customer or else how would you be able to take out a contract with them by using the phone ?

try this number +44-800-956-6000 and listen to all the options given.

Re: Parcel from ee

chistery — Wed, 19 Feb 2020 13:43:19 GMT

Whilst it may be a scam, they seem to know your phone number and old address, so not just the usual spam texts that go out to many people in the hope that a few will fall for it.

Re: Parcel from ee

XRaySpeX — Wed, 19 Feb 2020 14:22:39 GMT

Perhaps it's been ordered by the current occupants of your old addy, but someone hasn't updated the phone no.

Try calling CS on +44 800 956 6000 (option 2, option 4) . That won't ask for a mobile no.