topic How Do I Change Address On A New Order in Archived Posts

How Do I Change Address On A New Order

jules7861 — Tue, 21 Jan 2020 21:30:39 GMT

I've just placed an order but just realised that I've not changed the delivery address to my work address and noone's going to be home when it comes tomorrow. DPD who are delivering say that I need to contact my supplier to do it but the office is closed.

What can I do to change it?

Re: How Do I Change Address On A New Order

XRaySpeX — Tue, 21 Jan 2020 21:35:56 GMT

Nowt till the A.M. You need to call EE when they are open.

Re: How Do I Change Address On A New Order

Fatboy71 — Tue, 21 Jan 2020 21:39:25 GMT

Unfortunately we have no customer account access on here. So the only thing I can suggest is to ring customer service tomorrow morning. Customer service re-open at 8am.

One alternative is. DPD have an app. Once you register your details (email address, name, address etc) you can track your DPD parcels. One of the features of the app is that it allows you to change the delivery date. Perhaps this may be more helpful to you with this particular order.

After your order has been delivered, you could always contact EE and change your delivery address details then. Hope this helps 🙂

Re: How Do I Change Address On A New Order

Earthwindfire — Wed, 12 Feb 2020 05:03:14 GMT

Good Morning, I am expecting a delivery to my address on Sat by DPD from EE. May I ask to have it redirected as the weather in the Dales at the moment is very uncertain to say the least. Thank you.

Re: How Do I Change Address On A New Order

Chris_B — Wed, 12 Feb 2020 07:39:02 GMT

@Earthwindfire You’ll need to speak with customer about that. This is a public forum that has no access to your account.

Re: How Do I Change Address On A New Order

Earthwindfire — Wed, 12 Feb 2020 07:42:15 GMT

Thank you very much for your reply, much appreciated.