topic opened a compliant about my contract with ee , but left on hold in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/opened-a-compliant-about-my-contract-with-ee-but-left-on-hold/m-p/855716#M302679 <P>Was offer and refund for my account , opened a complaint , still no refund , had to upgrade to get the service I wanted , tryed to call a 0800 number this morning and found I’ve been bared , but was told these number been added to my price plan , bear in mine I pay £107 a month on this , and been on hold for 2:45 min , still on with the same adviser and still not put me though to complaints or cancellation team, still refusing me to speak to a manger or a complaints or cancellation team , (Shane from counterwaterford in Ireland ) But still being refused to do this , total disregard to what I want to put forward&nbsp;</P> Mon, 20 Jan 2020 11:24:20 GMT Mattywhittaker1 2020-01-20T11:24:20Z opened a compliant about my contract with ee , but left on hold https://community.ee.co.uk/t5/Archived-Posts/opened-a-compliant-about-my-contract-with-ee-but-left-on-hold/m-p/855716#M302679 <P>Was offer and refund for my account , opened a complaint , still no refund , had to upgrade to get the service I wanted , tryed to call a 0800 number this morning and found I’ve been bared , but was told these number been added to my price plan , bear in mine I pay £107 a month on this , and been on hold for 2:45 min , still on with the same adviser and still not put me though to complaints or cancellation team, still refusing me to speak to a manger or a complaints or cancellation team , (Shane from counterwaterford in Ireland ) But still being refused to do this , total disregard to what I want to put forward&nbsp;</P> Mon, 20 Jan 2020 11:24:20 GMT https://community.ee.co.uk/t5/Archived-Posts/opened-a-compliant-about-my-contract-with-ee-but-left-on-hold/m-p/855716#M302679 Mattywhittaker1 2020-01-20T11:24:20Z Re: opened a compliant about my contract with ee , but left on hold https://community.ee.co.uk/t5/Archived-Posts/opened-a-compliant-about-my-contract-with-ee-but-left-on-hold/m-p/855741#M302680 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/700822">@Mattywhittaker1</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I'm sorry to hear that, it isn't what we like to see at all. Have you managed to get sorted since posting?</P> <P><BR /> Chris</P> Mon, 20 Jan 2020 13:48:37 GMT https://community.ee.co.uk/t5/Archived-Posts/opened-a-compliant-about-my-contract-with-ee-but-left-on-hold/m-p/855741#M302680 Christopher_G 2020-01-20T13:48:37Z