topic Re: Order confirmation in Archived Posts

Order confirmation

Tezzadee265 — Thu, 02 Jan 2020 14:19:25 GMT

How long does it take to find out whether the order is succesful or not?

Re: Order confirmation

Alex_M — Thu, 02 Jan 2020 14:27:38 GMT

According to customer service, there have been some issues lately with order confirmations. Do you see the new plan, device or addon in your EE online account?

Thanks,

Alex

Re: Order confirmation

Profile closed — Thu, 02 Jan 2020 14:36:17 GMT

Hi @Tezzadee265

Welcome to the EE Community,

If you call customer services 0800 317 720 they will be able to check your order history for you.

Thanks,

David

Re: Order confirmation

Tezzadee265 — Fri, 03 Jan 2020 01:27:29 GMT

Dont worry I've had confirmation guys, it took afew hours. thank you

Re: Order confirmation

Profile closed — Fri, 03 Jan 2020 01:28:31 GMT

@Tezzadee265 thanks for coming back to inform us enjoy your new device.