topic Re: Upgrade in Archived Posts

Upgrade

DC06 — Sun, 29 Dec 2019 14:07:10 GMT

i ordered an upgrade on the 27th Dec online and haven’t received a confirmation email as yet. When I ordered it was showing out of stock and will be dispatched within 7 days. I have no reference number to check tracking. Do I just wait?

Re: Upgrade

Chris_B — Sun, 29 Dec 2019 14:09:04 GMT

@DC06 Try calling customer services about it.

Re: Upgrade

Christopher_G — Mon, 30 Dec 2019 08:41:40 GMT

Hi @DC06

Welcome to the community. 🙂

Have you had any messages through about your order yet?

Chris

Re: Upgrade

DC06 — Tue, 31 Dec 2019 08:56:16 GMT

No email confirmation from EE as yet, I did go onto EE chat yesterday and my order is there but they have no phones in stock.

Re: Upgrade

Christopher_G — Tue, 31 Dec 2019 09:03:23 GMT

OK, it's reassuring to know the order is there, @DC06

As soon as the stock comes in, it'll be sent out to you.

Thanks for your patience so far.

Chris