IN-STOCK Order is confirmed

Mal1279 — Sat, 21 Dec 2019 17:04:31 GMT

This may be a stupid question...

but that is the status of the phone order I placed online for collection from an EE store.. this is an upgrade for my parents phone and they’ve had a couple of EE texts but I’ve not had any emails yet (I’m the account holder) so not sure if i can go and pick up the new phone tomorrow or not.

I tried speaking to someone today but they told me the order was confirmed but I’ve still not received an email confirming the order, its only when i put in the order number in the tracking search it shows me “IN STOCK ORDER IS CONFIRMED”, now i presume the phone is in stock at the relevant store.

just wondering if anyone else has had an experience like this?

im just annoyed that I’ve not had a confirmation email.

Re: IN-STOCK Order is confirmed

Jon_K — Sun, 22 Dec 2019 08:47:26 GMT

Hi @Mal1279.

Thanks for coming to the community 🙂

I'm sorry to hear you haven't got an email, have you checked your junk/spam folders too?

I'd recommend getting in touch with the store that the phone is getting delivered to, and asking if the phone has arrived.

Jon

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IN-STOCK Order is confirmed

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