topic Re: Add to plan lg tv in Archived Posts

Add to plan lg tv

petew1977 — Fri, 20 Dec 2019 17:49:47 GMT

Slightly annoyed that I ordered a tv last night from add to plan.

24 hrs later no response, no email or texts.

No payment. Deja vu after last week phone upgrade hence why I've delayed moaning because I know it takes time. But why can't you just send an email as soon as ordered that it's in the system.

I was hoping to get the tv by xmas

Re: Add to plan lg tv

Chris_B — Fri, 20 Dec 2019 17:51:18 GMT

@petew1977 Give customer services a call about this.

Re: Add to plan lg tv

Jon_K — Sat, 21 Dec 2019 09:37:25 GMT

Hi @petew1977.

If you haven't had any confirmation this morning, I'd recommend contacting our Customer Care team who will be able to check your account and get an update on the order.

Jon