https://community.ee.co.uk/t5/Archived-Posts/Pin-sent-and-offer-concern/m-p/849880#M302568 <P>I have been sent a PIN but was not on line a the time.</P><P>I also did not get the transcript of the conversation online</P><P>I have since agreeing my upgrade found a cheaper deal on line through EE!! of which I am not impressed</P><P>&nbsp;</P> Fri, 20 Dec 2019 23:27:01 GMT SB21 2019-12-20T23:27:01Z https://community.ee.co.uk/t5/Archived-Posts/Pin-sent-and-offer-concern/m-p/849880#M302568 <P>I have been sent a PIN but was not on line a the time.</P><P>I also did not get the transcript of the conversation online</P><P>I have since agreeing my upgrade found a cheaper deal on line through EE!! of which I am not impressed</P><P>&nbsp;</P> Fri, 20 Dec 2019 23:27:01 GMT https://community.ee.co.uk/t5/Archived-Posts/Pin-sent-and-offer-concern/m-p/849880#M302568 SB21 2019-12-20T23:27:01Z https://community.ee.co.uk/t5/Archived-Posts/Pin-sent-and-offer-concern/m-p/849902#M302569 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/681635">@SB21</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If you upgrade hasn't been despatched yet if you speak to 150 they be able to cancel your upgrade order and you will be able to upgrade again.</P> <P>&nbsp;</P> <P>If you have already received your upgrade you will need to speak with EE channel returns on 0800 079 0103 they are available between 9-5 Monday - Friday.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> Sat, 21 Dec 2019 00:26:56 GMT https://community.ee.co.uk/t5/Archived-Posts/Pin-sent-and-offer-concern/m-p/849902#M302569 Profile closed 2019-12-21T00:26:56Z