https://community.ee.co.uk/t5/Archived-Posts/Delivery-waiting-14-days/m-p/847441#M302522 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/553681">@stacey_felstead</a>&nbsp;</P> <P>did you order online ? Was your chosen device in stock at the time of ordering?&nbsp;<BR />I’d &nbsp;give EE a call to chase this up if it was in stock when you ordered. &nbsp;It may be that by creating a new order, they can get it out to you quicker if the first one hasn’t gone through properly. X</P> Wed, 11 Dec 2019 19:25:36 GMT Watkins07 2019-12-11T19:25:36Z https://community.ee.co.uk/t5/Archived-Posts/Delivery-waiting-14-days/m-p/847425#M302521 <P>It's 14 days since I placed my upgrade order tomorrow, and it's still showing as "awaiting confirmation" on track my order. I'm beginning to think there's an issue. Has anybody else had this? Thanks</P><P>P.s also really annoying how nobody at EE wants to help, they just want me to cancel and set up a different upgrade with them so they can claim the commission!</P> Wed, 11 Dec 2019 18:36:39 GMT https://community.ee.co.uk/t5/Archived-Posts/Delivery-waiting-14-days/m-p/847425#M302521 stacey_felstead 2019-12-11T18:36:39Z https://community.ee.co.uk/t5/Archived-Posts/Delivery-waiting-14-days/m-p/847441#M302522 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/553681">@stacey_felstead</a>&nbsp;</P> <P>did you order online ? Was your chosen device in stock at the time of ordering?&nbsp;<BR />I’d &nbsp;give EE a call to chase this up if it was in stock when you ordered. &nbsp;It may be that by creating a new order, they can get it out to you quicker if the first one hasn’t gone through properly. X</P> Wed, 11 Dec 2019 19:25:36 GMT https://community.ee.co.uk/t5/Archived-Posts/Delivery-waiting-14-days/m-p/847441#M302522 Watkins07 2019-12-11T19:25:36Z