topic Re: How do I choose my free gift in Archived Posts

How do I choose my free gift

Leannef — Fri, 04 Oct 2019 05:54:06 GMT

I've purchased the sony Experia 1 black with playstation 4 bundle, How do I choose my free gift

Re: How do I choose my free gift

chistery — Fri, 04 Oct 2019 06:03:39 GMT

The details are here.

To claim, go to www.claimyourgift.co.uk between 14/10/19 and 16/1219 (“Redemption
Period”), then (i) select either (a) the VR Starter Pack or (b) PlayStation 4 Bundle; (ii)
upload proof of purchase to demonstrate your pre-order of a Qualifying Device (for in
store purchases this will be in the form of an original itemised till receipt or order
confirmation showing purchase of the Qualifying Device and dated within the Promotional
Period; for online orders this will be in the form of a either email/online confirmation for
online purchases or delivery note); and (iii) enter your name, address and email address
details along with your Qualifying Device’s IMEI number (access this by entering *#06#
into your new Xperia™ handset keypad), and your mobile number (each a “Claim”)

I assume the web site will work from the 14th, as it doesn't even have a holding page now.

Any questions, let us know!

Re: How do I choose my free gift

Leannef — Mon, 14 Oct 2019 06:16:52 GMT

The claim gift link comes up with error all the time??

Re: How do I choose my free gift

TomRob — Mon, 14 Oct 2019 06:35:47 GMT

The claim site is still not working as of this morning.

Let's hope EE can sort this out.

Re: How do I choose my free gift

TomRob — Mon, 14 Oct 2019 07:52:06 GMT

So... it's still down and not working... "no active redemptions"... except for all of our PlayStations!

Re: How do I choose my free gift

Christopher_G — Mon, 14 Oct 2019 14:15:57 GMT

Hi @Leannef and @TomRob

You can claim the free gift by heading to https://claimyourgift.co.uk.

There's an option on there to send an email to Kondor customer services with your claim information before the 17/10/19.

After that, you should be able to process the claim on the online form.

Thanks for your patience.

Chris

Re: How do I choose my free gift

Leannef — Tue, 15 Oct 2019 10:12:45 GMT

Does anyone know how long it takes to receive your free gift after it is accepted

Re: How do I choose my free gift

Katie_B — Tue, 15 Oct 2019 12:00:43 GMT

Good Afternoon @Leannef.

You should receive your free gift within 30 days after your claim has been accepted.

Katie 🙂

Re: How do I choose my free gift

Jilly842 — Tue, 10 Dec 2019 21:16:25 GMT

Has anyone managed to claim the PlayStation free gift with the Xperia phone ...l

Re: How do I choose my free gift

Christopher_G — Wed, 11 Dec 2019 08:10:47 GMT

Hi @Jilly842

We know there are some customers who've chosen that option. 🙂

Have you had your redemption text yet?

Chris