topic Re: No order email or confirmation in Archived Posts

No order email or confirmation

Owenpdksl — Thu, 28 Nov 2019 23:47:38 GMT

Ordered two new upgrades today but not received any confirmation email or message

is this normal?

Northerner — Fri, 29 Nov 2019 00:31:34 GMT

Have you checked your junk/spam folders?

Depending on when you ordered, then your order maybe waiting processing.

Thanks

Jon_K — Fri, 29 Nov 2019 11:15:46 GMT

Thanks for coming to the community.

Have you managed to check your other folders for an email?

If you still have no confirmation, I'd recommend contacting our Customer Care team who will be able to check the status of your upgrades.

Jon