https://community.ee.co.uk/t5/Archived-Posts/Help-No-tracking-number-or-order-confirmation-email-text/m-p/843486#M302389 <P>I ordered a new iPhone 7 over a telephone call, and was told I would receive an email confirming this, as it was due for next day delivery.</P><P>&nbsp;</P><P>The phone never arrived and I didn't receive an email confirming the order, so I don't have a tracking number to know when it will arrive.</P><P>&nbsp;</P><P>What do I do? Please help.</P> Wed, 27 Nov 2019 22:13:55 GMT olvrshrv 2019-11-27T22:13:55Z https://community.ee.co.uk/t5/Archived-Posts/Help-No-tracking-number-or-order-confirmation-email-text/m-p/843486#M302389 <P>I ordered a new iPhone 7 over a telephone call, and was told I would receive an email confirming this, as it was due for next day delivery.</P><P>&nbsp;</P><P>The phone never arrived and I didn't receive an email confirming the order, so I don't have a tracking number to know when it will arrive.</P><P>&nbsp;</P><P>What do I do? Please help.</P> Wed, 27 Nov 2019 22:13:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Help-No-tracking-number-or-order-confirmation-email-text/m-p/843486#M302389 olvrshrv 2019-11-27T22:13:55Z https://community.ee.co.uk/t5/Archived-Posts/Help-No-tracking-number-or-order-confirmation-email-text/m-p/843555#M302390 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/658052">@olvrshrv</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Have you checked your junk/spam folders to see if the email went there?</P> <P>&nbsp;</P> <P>If you've still go no email, I'd recommend contacting our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Customer Care team</A> to check the status of your order.</P> <P>&nbsp;</P> <P>Jon</P> Thu, 28 Nov 2019 08:37:41 GMT https://community.ee.co.uk/t5/Archived-Posts/Help-No-tracking-number-or-order-confirmation-email-text/m-p/843555#M302390 Jon_K 2019-11-28T08:37:41Z