https://community.ee.co.uk/t5/Archived-Posts/Cancel-an-order/m-p/841908#M302370 <P>I've just made an order online then found a different deal I wanted instead. Rang customer services and they didn't know how to cancel it and said I will have to wait till it arrives. Is there a way of cancelling online. I have am order number I don't understand how they can't cancel it.</P> Fri, 22 Nov 2019 11:56:03 GMT Jazl1 2019-11-22T11:56:03Z https://community.ee.co.uk/t5/Archived-Posts/Cancel-an-order/m-p/841908#M302370 <P>I've just made an order online then found a different deal I wanted instead. Rang customer services and they didn't know how to cancel it and said I will have to wait till it arrives. Is there a way of cancelling online. I have am order number I don't understand how they can't cancel it.</P> Fri, 22 Nov 2019 11:56:03 GMT https://community.ee.co.uk/t5/Archived-Posts/Cancel-an-order/m-p/841908#M302370 Jazl1 2019-11-22T11:56:03Z https://community.ee.co.uk/t5/Archived-Posts/Cancel-an-order/m-p/841911#M302371 <P>Call back they can cancel it unless it's already been dispatched.</P> Fri, 22 Nov 2019 11:59:43 GMT https://community.ee.co.uk/t5/Archived-Posts/Cancel-an-order/m-p/841911#M302371 BrendonH 2019-11-22T11:59:43Z https://community.ee.co.uk/t5/Archived-Posts/Cancel-an-order/m-p/841960#M302372 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/650262">@Jazl1</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>As <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/291691">@BrendonH</a> has mentioned, you would need to get back in touch with our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Customer Care team</A> to cancel the order.</P> <P>&nbsp;</P> <P>The only other option would be to reject the delivery.</P> <P>&nbsp;</P> <P>Jon</P> Fri, 22 Nov 2019 14:15:48 GMT https://community.ee.co.uk/t5/Archived-Posts/Cancel-an-order/m-p/841960#M302372 Jon_K 2019-11-22T14:15:48Z