topic Apple Watch Upgrade: verification issue in Archived Posts

Apple Watch Upgrade: verification issue

duckonhand77 — Wed, 13 Nov 2019 10:43:53 GMT

Looking to upgrade my Apple Watch online. I can get through the initial stages, but when I get to the security verification, the message (which is targeted at my Apple Watch number) does not arrive.

This means I cannot progress to ordering.

Scott

Re: Apple Watch Upgrade: verification issue

Leanne_T — Wed, 13 Nov 2019 12:52:42 GMT

Hello @duckonhand77

Welcome to the community.

If you get in touch with our Mobile Care team on 150, they will be able to get this looked into for you and help you upgrade your Apple Watch.

Let me know how you get on 🙂

Leanne.