topic Re: no confirmation email for order? in Archived Posts

no confirmation email for order?

Caleb2 — Wed, 02 Oct 2019 20:05:32 GMT

I ordered the iPhone 11 pro and got a confirmation text but didn’t receive a confirmation email and the link to track my order doesn’t work? Anyone else had this?

Re: no confirmation email for order?

Katie_B — Thu, 03 Oct 2019 07:48:35 GMT

Good Morning @Caleb2.

Thanks for ordering with us.

Did you receive this text from EE or DPD?

On your confirmation text does it show your order number?

Speak soon,

Katie 🙂

Re: no confirmation email for order?

Lhawk97 — Thu, 07 Nov 2019 00:50:56 GMT

I'm having the same problem just got a contract with a nintendo switch gift and haven't received a confirmation email, I have received texts from ee but no email so I can't track my order 😕

Re: no confirmation email for order?

James_B — Thu, 07 Nov 2019 07:51:15 GMT

Hi @Lhawk97,

Welcome to the EE Community. 🙂

When did you place your order?

Thanks

James

Re: no confirmation email for order?

Lhawk97 — Thu, 07 Nov 2019 10:26:29 GMT

Yesterday and was told it would be arriving today

Re: no confirmation email for order?

James_B — Thu, 07 Nov 2019 11:00:29 GMT

Hi @Lhawk97,

What time did you place your order?

Have you received a text from DPD yet?

Thanks

James