topic Ps4 in Archived Posts

Ps4

Order — Thu, 31 Oct 2019 13:10:32 GMT

Ordered a upgrade today with ps4 bundle. Just noticed that offer runs out on 4 Nov 19 to claim ps4. What happens if phone doesn't arrive on time to claim for ps4?

Re: Ps4

James_B — Thu, 31 Oct 2019 14:58:39 GMT

Hi @Order,

Welcome to the EE Community. 🙂

Don't worry you can still claim your PS4 after 4 November.

To claim, visit claimyourgift.co.uk once your 14 day return period has ended.

Thanks

James

Re: Ps4

Northerner — Thu, 31 Oct 2019 18:06:05 GMT

Hi @Order

Try reading the terms and conditions

To participate in this Offer you (hereinafter “you” or the “Participant”) need to purchase an Xperia™ 5, 1, 10 or L3 with a 10GB or greater pay monthly plan from EE direct sales channels which include any EE store, www.EE.co.uk or through EE telesales, on and between 1/10/19 and 4/11/19 during the Promotion Period (each a “Qualifying Device”)

You wait 14 days as that's the cooling off period, if not you could claim and then return your handset.

As long as your sale was within the claim period them you can make a claim.

Thanks