topic Re: No case or screen protector. in Archived Posts

No case or screen protector.

Sue571 — Mon, 28 Oct 2019 18:45:53 GMT

I upgraded my phone on October 14th and ordered and paid for a case and screen protector. My phone arrived but no sign ofa case or screen protector.

Re: No case or screen protector.

Chris_B — Mon, 28 Oct 2019 19:37:24 GMT

@Sue571 then you need to call customer services about this as this is a public forum that has no access to your account or can see what you have ordered.

Re: No case or screen protector.

Christopher_G — Tue, 29 Oct 2019 08:14:43 GMT

Hi @Sue571

Welcome to the community.

Have a chat with our Mobile Care team on 150, they'll be able to check your order and make sure you get the items you need.

Let us know how you get on.

Chris

Re: No case or screen protector.

Sue571 — Tue, 29 Oct 2019 11:06:50 GMT

Thank you for your advice it is now solved . A case and screen protector is on the way.

Re: No case or screen protector.

Christopher_G — Tue, 29 Oct 2019 11:10:33 GMT

Awesome, thanks for letting us know @Sue571.

Chris 🙂