https://community.ee.co.uk/t5/Archived-Posts/Order-confirmed-but-no-updates/m-p/835754#M302149 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/631018">@harriett_7</a></P> <P>&nbsp;</P> <P>Welcome to the community. <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span></P> <P>&nbsp;</P> <P>What is the make and model of the phone you upgraded to?</P> <P>&nbsp;</P> <P>Chris</P> Mon, 28 Oct 2019 14:47:38 GMT Christopher_G 2019-10-28T14:47:38Z https://community.ee.co.uk/t5/Archived-Posts/Order-confirmed-but-no-updates/m-p/835695#M302147 <P>I ordered my upgrade on the 24/10/19 but I haven’t received my order yet. The order has been confirmed and I can’t track it online either. The upfront cost hasn’t come out of my account. I have no idea what I need to do.</P> Mon, 28 Oct 2019 12:43:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-confirmed-but-no-updates/m-p/835695#M302147 harriett_7 2019-10-28T12:43:05Z https://community.ee.co.uk/t5/Archived-Posts/Order-confirmed-but-no-updates/m-p/835721#M302148 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/631018">@harriett_7</a>&nbsp; &nbsp;Just call customer services and see if they can give you more information about your order.&nbsp;</P> Mon, 28 Oct 2019 13:30:26 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-confirmed-but-no-updates/m-p/835721#M302148 Chris_B 2019-10-28T13:30:26Z https://community.ee.co.uk/t5/Archived-Posts/Order-confirmed-but-no-updates/m-p/835754#M302149 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/631018">@harriett_7</a></P> <P>&nbsp;</P> <P>Welcome to the community. <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span></P> <P>&nbsp;</P> <P>What is the make and model of the phone you upgraded to?</P> <P>&nbsp;</P> <P>Chris</P> Mon, 28 Oct 2019 14:47:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-confirmed-but-no-updates/m-p/835754#M302149 Christopher_G 2019-10-28T14:47:38Z