topic Re: Delivery to EE shop in Archived Posts

Delivery to EE shop

dogzodiac — Fri, 25 Oct 2019 17:21:32 GMT

Hi.

I ordered an upgrade online 36 hours ago, and asked to have the new phone to be sent to my local EE store. It was marked as in stock and should be delivered in 1 day. As yet I have heard nothing about delivery to the store. Will the store let me know, or will I get a Text or email from EE or DPD.

I was hoping to pick up my S10 Saturday, but as yet had nothing other than the confirmation email when ordered online.

Thanks

Re: Delivery to EE shop

Northerner — Fri, 25 Oct 2019 20:12:49 GMT

Hi @dogzodiac

Have you checked EE order tracking, or called the store?

Thanks

Re: Delivery to EE shop

dogzodiac — Fri, 25 Oct 2019 20:26:47 GMT

Thankyou for the reply. The online tracking just says (Sorry cannot show order details right now.)

Re: Delivery to EE shop

James_B — Sat, 26 Oct 2019 08:15:15 GMT

Hi @dogzodiac,

I'm sorry to hear you haven't had an update on your delivery yet.

Please get in touch with Customer Care so we can check the status of your order.

Thanks

James