topic Re: Order failed,now saying uniday discount code has been used but order not through in Archived Posts

Order failed,now saying uniday discount code has been used but order not through

Stevie-C- — Tue, 15 Oct 2019 08:02:19 GMT

Ordered a new phone for my son's Christmas, payment was authorised but not taken ... no order confirmation. Now trying to reorder it's now saying uniday discount code has been used although it hasn't, didn't go through ... help

Re: Order failed,now saying uniday discount code has been used but order not through

Christopher_G — Tue, 15 Oct 2019 13:37:06 GMT

Hi again @Stevie-C- 🙂

It's worth speaking to our Mobile Care team so that they can track down the original order and find out what went wrong.

Chris