topic Estimated Delivery date for 11 Pro in Green in Archived Posts

Estimated Delivery date for 11 Pro in Green

melp_ — Thu, 10 Oct 2019 12:23:55 GMT

I upgraded in store but had to pre-order the Iphone 11 pro in green. When I spoke to the online chat they said it would be 8 days and as of tomorrow it will have been 2 weeks.

I've been in store a couple of times and they've said that there's a delay with that colour because it's been so popular.

I go on holiday a week on Saturday and really would like to have it before then.

Can anyone give me an idea of when I can expect it?

I don't have a tracking number and it's to be delivered in store.

Thanks

Re: Estimated Delivery date for 11 Pro in Green

Katie_B — Thu, 10 Oct 2019 14:32:06 GMT

Good Afternoon @melp_.

Thanks for ordering with us.

I must say I love the colour!

What memory size did you go for?

Store receive different stock from if your ordering online or over the phone. I can currently see these are the timescales online for your device:

64GB - Out of stock, expect dispatch within 14 days.
256GB - Out of stock, expect dispatch within 21 days.
512GB - Last few left, expect dispatch within 1 day.

Katie 🙂

Re: Estimated Delivery date for 11 Pro in Green

melp_ — Thu, 10 Oct 2019 15:14:24 GMT

I ordered the 64gb 😊

Is that 14 days after the order date or 14 days from today??? 😟

Thanks

Re: Estimated Delivery date for 11 Pro in Green

Katie_B — Thu, 10 Oct 2019 15:18:28 GMT

Hi there @melp_.

This is showing 14 days from the order date as of today.

Please be aware store do receive different stock, as soon as your device is ready for collection you will be notified.

Fingers crossed its not much longer,

Katie 🙂

Re: Estimated Delivery date for 11 Pro in Green

melp_ — Thu, 10 Oct 2019 15:22:00 GMT

Okay, fingers crossed I get it before I go on holiday then 🤞

Just curious... Have Apple not informed EE when they can expect stock? Seems like they haven't provided enough to meet demands.

Thanks

Re: Estimated Delivery date for 11 Pro in Green

Katie_B — Thu, 10 Oct 2019 15:38:57 GMT

Hi there @mepl_.

It would be great if it is here on time for your holiday, I have heard the camera is amazing so you will be able to take plenty of snaps.

I am not aware of when we will be receiving stock.

Katie 🙂