https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/826136#M301865 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/609165">@nicoleallison34</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Did you activate your new SIM at&nbsp;<A href="https://myaccount.ee.co.uk/app/activate-sim" target="_blank">myaccount.ee.co.uk/app/activate-sim</A>?</P> <P>&nbsp;</P> <P>Have you received your PIN on the old SIM?</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Sun, 06 Oct 2019 09:41:42 GMT James_B 2019-10-06T09:41:42Z https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/825938#M301864 <P>I received my new upgraded phone today with a new SIM but to have my old number&nbsp; put it in and did the process to activate it.... Does anyone know how long it normally takes???&nbsp;</P> Sat, 05 Oct 2019 20:19:28 GMT https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/825938#M301864 nicoleallison34 2019-10-05T20:19:28Z https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/826136#M301865 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/609165">@nicoleallison34</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Did you activate your new SIM at&nbsp;<A href="https://myaccount.ee.co.uk/app/activate-sim" target="_blank">myaccount.ee.co.uk/app/activate-sim</A>?</P> <P>&nbsp;</P> <P>Have you received your PIN on the old SIM?</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Sun, 06 Oct 2019 09:41:42 GMT https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/826136#M301865 James_B 2019-10-06T09:41:42Z