https://community.ee.co.uk/t5/Archived-Posts/Trading-in-device-before-getting-new-device/m-p/825429#M301833 <P>I’ve just got a text saying my return pack is coming in a few days and the phone returned by the 19th of October but my new phone could come in 3 weeks. I need my phone for a work and was planning on returning my current device once I had the new one. Is there anyway to hold my current device until I get my phone if it doesn’t come by the 19th</P> Fri, 04 Oct 2019 20:44:45 GMT Kamoom 2019-10-04T20:44:45Z https://community.ee.co.uk/t5/Archived-Posts/Trading-in-device-before-getting-new-device/m-p/825429#M301833 <P>I’ve just got a text saying my return pack is coming in a few days and the phone returned by the 19th of October but my new phone could come in 3 weeks. I need my phone for a work and was planning on returning my current device once I had the new one. Is there anyway to hold my current device until I get my phone if it doesn’t come by the 19th</P> Fri, 04 Oct 2019 20:44:45 GMT https://community.ee.co.uk/t5/Archived-Posts/Trading-in-device-before-getting-new-device/m-p/825429#M301833 Kamoom 2019-10-04T20:44:45Z https://community.ee.co.uk/t5/Archived-Posts/Trading-in-device-before-getting-new-device/m-p/825629#M301834 <P>Hello there <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/610792">@Kamoom</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>&nbsp;</P> <P>If you give us a call on 150, we will be able to look into the <A href="https://ee.co.uk/help/help-new/getting-started-and-upgrading/get-cash-for-my-old-device/how-do-i-trade-in-my-old-device-with-ee" target="_blank" rel="noopener">trade in return</A> for you and see if this can be extended if you will not have your new device within the 14 days.</P> <P>&nbsp;</P> <P>Let me know how you get on.</P> <P>&nbsp;</P> <P>Leanne.</P> Sat, 05 Oct 2019 08:58:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Trading-in-device-before-getting-new-device/m-p/825629#M301834 Leanne_T 2019-10-05T08:58:09Z