topic New phone meant to arrive today - still no delivery text? in Archived Posts

New phone meant to arrive today - still no delivery text?

residentmeevil — Fri, 04 Oct 2019 10:56:58 GMT

Hey all,

Wondering if you could help. I bought a new phone yesterday over the phone and paid for next day delivery. Ensured it could be delivered to my office and was told I'd receive a text on the morning of the delivery (today) letting me know when it would arrive.

I've still yet to receive a text letting me know its even been dispatched. I'm a little worried because I'll have to phone up and change the address if it's not going arrive during a work day.

Any ideas if the phone will arrive today if I've yet to receive a text?

Cheers.

Re: New phone meant to arrive today - still no delivery text?

Chris_B — Fri, 04 Oct 2019 11:49:34 GMT

@residentmeevil You’ll need to call customer services and this.

Re: New phone meant to arrive today - still no delivery text?

Leanne_T — Fri, 04 Oct 2019 13:43:28 GMT

Hello there @residentmeevil

Thanks for coming to the community.

What device did you order?

Did you get an email confirming your order after speaking to us?

Leanne 🙂