topic Re: Can I cancel an order ? in Archived Posts

Can I cancel an order ?

Boristrump — Fri, 04 Oct 2019 09:26:33 GMT

Re: Can I cancel an order ?

XRaySpeX — Fri, 04 Oct 2019 09:29:52 GMT

If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.

Re: Can I cancel an order ?

James_B — Fri, 04 Oct 2019 12:31:34 GMT

Hi @Boristrump,

Welcome to the EE Community. 🙂

That's great advice from @XRaySpeX.

How did you place your order?

Have you received your phone/device?

Thanks

James