topic Can I Clear Something Up Plz ?? in Archived Posts

Can I Clear Something Up Plz ??

P1ngman1969 — Tue, 01 Oct 2019 11:19:19 GMT

Hello all,

Really confused at the moment & looking for some clarification if possible..

I ordered a :-

Samsung Galaxy Fold (black) & an Active Watch2 (black)

Both are "In Stock" & both say "expect delivery within 14 days."

Doesn't in stock mean to hand & available for delivery??

So if expected delivery is within 14 days then doesn't that mean

it is not to hand & not in stock ??

Surely if delivery is within 14 days from the point of processing the order, then they are out of stock & on back order ??

Am i missing something ??

Cheers..

Re: Can I Clear Something Up Plz ??

Chris_B — Tue, 01 Oct 2019 11:31:38 GMT

@P1ngman1969 I think your find that when they say they have them in stock they can actually get them at the moment you place the order as I don’t think EE will be keeping these in stock on the shelf due to their cost i.e. the phone.

Re: Can I Clear Something Up Plz ??

Katie_B — Tue, 01 Oct 2019 13:17:22 GMT

Hi there @P1ngman1969.

Thanks for coming back to the community.

The online shop is indicating there is limited devices left, these are available to order and will be with you within 14 days.

Currently this is the only information we have regarding this here on the community, as soon as your device is ready for delivery you will be notified.

Katie 🙂