https://community.ee.co.uk/t5/Archived-Posts/Upgrade-online/m-p/822400#M301611 <P>Upgraded online , got an email saying they were processing my order this morning still no update,&nbsp; but it says when ordering next day delivery. So I called EE they said it can take up 24hrs for online team to sort the order out. if that is the case how can they advertise next day delivery. Thanks in advance.&nbsp;</P> Mon, 30 Sep 2019 21:12:11 GMT Shireen11 2019-09-30T21:12:11Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-online/m-p/822400#M301611 <P>Upgraded online , got an email saying they were processing my order this morning still no update,&nbsp; but it says when ordering next day delivery. So I called EE they said it can take up 24hrs for online team to sort the order out. if that is the case how can they advertise next day delivery. Thanks in advance.&nbsp;</P> Mon, 30 Sep 2019 21:12:11 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-online/m-p/822400#M301611 Shireen11 2019-09-30T21:12:11Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-online/m-p/822578#M301612 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/551717">@Shireen11</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Have you had any updates on your order yet?</P> <P>&nbsp;</P> <P>Which phone did you order?</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Tue, 01 Oct 2019 08:28:57 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-online/m-p/822578#M301612 James_B 2019-10-01T08:28:57Z