topic Re: Where's my order? in Archived Posts

Where's my order?

KayEvans — Mon, 30 Sep 2019 06:57:32 GMT

Ordered new phone upgrade on Saturday morning, received confirmation email haven't heard anything since. Tried tracking as advised but says no service avaliable?

Re: Where's my order?

Chris_B — Mon, 30 Sep 2019 07:20:55 GMT

@KayEvans You ordered Saturday it’s only Monday 8:20am. You get tracking information when a device has been allocated to you, if your that desperate to get it then why didn’t you go to a store as you would’ve got it Saturday providing one was in stock

Re: Where's my order?

KayEvans — Mon, 30 Sep 2019 07:38:24 GMT

Some of us work at weekends and are not able to get in to a store so your comment is neither appropriate or helpful in any way.

Issue now solved as i rang customer services this morning and my phone is on the way.

Re: Where's my order?

Chris_B — Mon, 30 Sep 2019 07:46:42 GMT

@KayEvans And this is a public forum that has not access to your account to see who you are or what you ordered. And how do I know that you work at the weekend you never said anything of the sort.

Re: Where's my order?

Katie_B — Mon, 30 Sep 2019 11:23:06 GMT

I am happy to hear your phone is on its way to you @KayEvans.

Be sure to let us know what you think of your new device,

Katie 🙂