topic Re: Can’t track my order in Archived Posts

Can’t track my order

joelazevedont — Fri, 27 Sep 2019 07:25:18 GMT

Re: Can’t track my order

Northerner — Fri, 27 Sep 2019 07:24:59 GMT

Hi @joelazevedont

You will need to speak to EE CS on 150 if tracking isn't working.

Thanks

Re: Can’t track my order

James_B — Fri, 27 Sep 2019 09:45:44 GMT

Hi @joelazevedont,

Welcome to the EE Community. 🙂

Which model did you order?

Thanks

James

Re: Can’t track my order

joelazevedont — Fri, 27 Sep 2019 15:14:50 GMT

It’s an iPhone 11 Pro Max 256gb

Re: Can’t track my order

Leanne_T — Fri, 27 Sep 2019 16:21:36 GMT

Hi there @joelazevedont

Thanks for confirming.

If you get in touch with our Mobile Care team on 150, they will be able to check the order for you and make sure the reference is correct for the online order tracker.

Thanks.

Leanne.