topic Re: No order number? in Archived Posts

No order number?

naomit97 — Fri, 27 Sep 2019 08:21:32 GMT

Ordered my upgrade yesterday around 5pm and was told I’d receive the phone today (27th) however I still haven’t got an email/text with a order/tracking number yet like I was told - just a confirmation of my new plan. When will I receive an order number?

Re: No order number?

Northerner — Fri, 27 Sep 2019 08:25:42 GMT

Hi @naomit97

You will receive confirmation when your order is processed. Try looking in your junk/spam email folders for any emails.

Thanks

Re: No order number?

Leanne_T — Fri, 27 Sep 2019 10:26:18 GMT

Hi there @naomit97

Thanks for posting 🙂

Just to add, once we have received your items from the manufacturer, we do our best to get them out to you within 24 hours via our delivery partner DPD.

You’ll receive a text from DPD to tell you it’s on the way the day before your delivery.

If you would like any further details or your order checked give us a call on 150 🙂

Have a great weekend.