topic Upgrading in Archived Posts

Upgrading

GillianA — Thu, 26 Sep 2019 16:51:00 GMT

Hi im wondering wether anyone can help me iv tried upgrading then got a email saying the phone i tried upgrading to is out of stock so then i done a different upgrade with a different colour but its been two days now and i havent heard anything back

Re: Upgrading

Northerner — Thu, 26 Sep 2019 17:10:14 GMT

Hi @GillianA

Have you checked EE order tracking?

Thanks

Re: Upgrading

GillianA — Thu, 26 Sep 2019 17:20:01 GMT

Hi yes i have tried that at first i tried ordering a iphone 11 pro max in green but was out of stock so i re ordered one in gold i received a email saying the order was being processed

Re: Upgrading

GillianA — Thu, 26 Sep 2019 17:22:26 GMT

Each time i try to track it it comes up with sorry we cant show you your order details right now

Re: Upgrading

GillianA — Thu, 26 Sep 2019 17:54:55 GMT

Re: Upgrading

Northerner — Thu, 26 Sep 2019 17:55:26 GMT

Hi @GillianA

Best calling EE CS on 150 to check on your order if the tracker isn't working.

Thanks