https://community.ee.co.uk/t5/Archived-Posts/Is-there-a-problem-with-EE-unable-to-pay-for-new-phone/m-p/818473#M301339 <P>Ah, that may be why, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/350870">@ET10</a>.</P> <P>&nbsp;</P> <P>It should let you know if that's the case though.</P> <P>&nbsp;</P> <P>I recommend speaking to our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Mobile Care team</A>. They'll have access to stock levels and will maybe be able to put the order through for when they come in stock.</P> <P>&nbsp;</P> <P>Chris</P> Wed, 25 Sep 2019 13:52:39 GMT Christopher_G 2019-09-25T13:52:39Z https://community.ee.co.uk/t5/Archived-Posts/Is-there-a-problem-with-EE-unable-to-pay-for-new-phone/m-p/818252#M301336 <P>Is there a problem with EE trying to upgrade but when paying the website says page not found</P><P>&nbsp;</P> Wed, 25 Sep 2019 08:52:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Is-there-a-problem-with-EE-unable-to-pay-for-new-phone/m-p/818252#M301336 ET10 2019-09-25T08:52:09Z https://community.ee.co.uk/t5/Archived-Posts/Is-there-a-problem-with-EE-unable-to-pay-for-new-phone/m-p/818361#M301337 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/350870">@ET10</a></P> <P>&nbsp;</P> <P>Welcome to the community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Not that we're aware of. Could you try on another device and let me know if it's any better?</P> <P>&nbsp;</P> <P>Chris</P> Wed, 25 Sep 2019 11:35:46 GMT https://community.ee.co.uk/t5/Archived-Posts/Is-there-a-problem-with-EE-unable-to-pay-for-new-phone/m-p/818361#M301337 Christopher_G 2019-09-25T11:35:46Z https://community.ee.co.uk/t5/Archived-Posts/Is-there-a-problem-with-EE-unable-to-pay-for-new-phone/m-p/818456#M301338 <P>I think it may be because the iPhone 256 gold is out of stock, but the page let me checkout!</P><P>Can you confirm if the gold I phone 11 pro is out of stock and if so when are you expecting delivery&nbsp;</P><P>thank-you</P> Wed, 25 Sep 2019 13:23:11 GMT https://community.ee.co.uk/t5/Archived-Posts/Is-there-a-problem-with-EE-unable-to-pay-for-new-phone/m-p/818456#M301338 ET10 2019-09-25T13:23:11Z https://community.ee.co.uk/t5/Archived-Posts/Is-there-a-problem-with-EE-unable-to-pay-for-new-phone/m-p/818473#M301339 <P>Ah, that may be why, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/350870">@ET10</a>.</P> <P>&nbsp;</P> <P>It should let you know if that's the case though.</P> <P>&nbsp;</P> <P>I recommend speaking to our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Mobile Care team</A>. They'll have access to stock levels and will maybe be able to put the order through for when they come in stock.</P> <P>&nbsp;</P> <P>Chris</P> Wed, 25 Sep 2019 13:52:39 GMT https://community.ee.co.uk/t5/Archived-Posts/Is-there-a-problem-with-EE-unable-to-pay-for-new-phone/m-p/818473#M301339 Christopher_G 2019-09-25T13:52:39Z