topic Re: My order in Archived Posts

My order

Csw369 — Tue, 24 Sep 2019 12:59:18 GMT

I ordered the iPhone 11 a couple of days ago and received a confirmation email but have had no updates and can’t track my order any help?

Leanne_T — Tue, 24 Sep 2019 14:23:16 GMT

Hi there @Csw369

Welcome to the community 🙂

Thanks for ordering the iPhone 11 with us.

Which iPhone have you ordered? can you also let me know what colour and size you went for?

Also, where did you place your order, was this online, over the phone or in a store?

Speak soon 🙂

Leanne.

Csw369 — Tue, 24 Sep 2019 14:45:15 GMT

I order the iPhone 11 black 64gb online thanks

Leanne_T — Tue, 24 Sep 2019 14:51:05 GMT

Thanks for the quick reply 🙂

If you give us a call on 150 or 07953 966 250, our Mobile Care team will be able to check the order for you and get you an update 🙂

Let me know how you get on after speaking to them.

Leanne 🙂