topic Re: Pickup in store in Archived Posts

Pickup in store

JoeDraper98 — Fri, 20 Sep 2019 12:38:08 GMT

I ordered the new IPhone 11 Pro Max on the 13th of September and was expecting to recieve it today. When I tried to track the phone it still says it’s in China, can I visit a local EE store and pick up the IPhone there If I provide tracking number.

Re: Pickup in store

Chris_B — Fri, 20 Sep 2019 12:49:58 GMT

@JoeDraper98 If you ordered for hone delivery then it will be delivered to your home. You can not just go to a store and expect to be given one

Re: Pickup in store

JoeDraper98 — Fri, 20 Sep 2019 12:53:50 GMT

How do I find my 10 digit tracking code I only have a 12 digit code? I checked my order confirmation email and it was not there.

Re: Pickup in store

Chris_B — Fri, 20 Sep 2019 13:06:25 GMT

@JoeDraper98 Your tracking code will be sent to you when a device is allocated to you. You could try call customer services about it.

Re: Pickup in store

Christopher_G — Fri, 20 Sep 2019 15:16:35 GMT

Hi and welcome to the community, @JoeDraper98 🙂

Have you heard from DPD at all by text or email?

Out of interest, which model, colour and memory size did you choose?

Chris