topic Re: When will I receive my pre order? in Archived Posts

When will I receive my pre order?

loz4288 — Thu, 19 Sep 2019 13:36:18 GMT

Hi,

I have preordered the new series 5 Apple Watch and I’m just wondering if I am guaranteed it to be delivered tomorrow?

Thanks

Re: When will I receive my pre order?

Adamtj19 — Thu, 19 Sep 2019 14:58:05 GMT

Have been told there is a delay on Apple watches, may not receive it tomorrow, despite ordering it on the 11th at 9am .... bit weird

Re: When will I receive my pre order?

loz4288 — Thu, 19 Sep 2019 16:30:19 GMT

Thanks for the reply. I contacted EE who didn’t mention anything to me about delays and just that it hadn’t been picked up by DPD yet. I didn’t order until Tuesday so I won’t hold my breath!!

Re: When will I receive my pre order?

Adamtj19 — Thu, 19 Sep 2019 16:49:14 GMT

hmm that's what I meant by delay, they probably would have made some recognition of picking it up by now if it was to be delivered by tomorrow.

Re: When will I receive my pre order?

loz4288 — Thu, 19 Sep 2019 18:58:04 GMT

Update - I’ve had my email from DPD saying it’s out for delivery tomorrow! Hope you’ve had the same luck!!

Re: When will I receive my pre order?

_Steve-W — Thu, 19 Sep 2019 21:00:26 GMT

Lucky!

I ordered Thursday morning, paid there and then as expected. I’ve had nothing through from EE or DPD.

Re: When will I receive my pre order?

loz4288 — Thu, 19 Sep 2019 21:24:58 GMT

Maybe it’s to do with the colour/size too. I got the 40mm Pink.

Re: When will I receive my pre order?

_Steve-W — Thu, 19 Sep 2019 21:30:01 GMT

44mm Silver.

I’m always so surprised about the lack of communication and order confirmation process.

You’d never order anything from anywhere else, or pre-order even, without some kind of confirmation of what you’ve purchased along with the associated costs.

Oh well, likely not to see my watch tomorrow.

Re: When will I receive my pre order?

Katie_B — Fri, 20 Sep 2019 07:57:03 GMT

Good Morning @_Steve-W.

When you track your order using our online tracker what does it show?

Speak soon,

Katie 🙂

Re: When will I receive my pre order?

_Steve-W — Fri, 20 Sep 2019 08:04:32 GMT

Hi Katie,

I don't have a functioning tracker number, the only reference I have doesn't work with either the EE or DPD tracker so currently in the dark of what my upgrade costs i paid last thursday are supposed to translate to currently.

Steve

Re: When will I receive my pre order?

sidus — Fri, 20 Sep 2019 08:19:27 GMT

Its like a joke! I ordered on Friday last week and been informed that I will got my  watch today. Ordered Nike silver 44mm but then I checked my order tracking page and the delivery time been changed to 4th of October!!!! Its ridiculous what they doing. A lady who I spoke with told me that I will get it on Friday, then that I wont, then that I will do. They dont know what they doing -.- super ******* ***. I know its just a watch but still... misleading...

Mod edit: [please do not post inappropriate language on the community].

Re: When will I receive my pre order?

Katie_B — Fri, 20 Sep 2019 08:33:55 GMT

Thanks for confirming this @_Steve-W.

I am not aware of any delays regarding this variant.

I have sent you a private message, please take a look and get back to me.

Katie 🙂

Re: When will I receive my pre order?

Katie_B — Fri, 20 Sep 2019 08:36:09 GMT

Hi there @sidus.

Welcome back to the community.

Is this the Apple Watch series 5 Nike+? if yes, this is due to launch on the 4th of October.

What colour did you go for?

Speak soon,

Katie 🙂