topic I ordered my early upgrade 2 days ago and havent had any confirmation? in Archived Posts

I ordered my early upgrade 2 days ago and havent had any confirmation?

Cleasbosh — Thu, 19 Sep 2019 15:13:54 GMT

Hi, I ordered a phone on the early upgrade option and have an email confirming the order but haven't recieved a confirmation text or dispatched message as told I would.. I also cant track my order or see any updates on the delivery. What do I do about this?

Re: I ordered my early upgrade 2 days ago and havent had any confirmation?

Alex_S — Thu, 19 Sep 2019 17:17:51 GMT

Hi @Cleasbosh,

Welcome to the community 🙂

Once your device has been dispatched and is with the courier for delivery, you will receive a text message from DPD, usually the day before.

Which phone was it that you ordered and when did you complete your upgrade?

Alex 🙂