topic Why havent i recieved details for my order i placed ? in Archived Posts

Why havent i recieved details for my order i placed ?

Paulamullen — Thu, 19 Sep 2019 07:22:18 GMT

Why haven't i heard anything from the order i placed yesterday ?

Katie_B — Thu, 19 Sep 2019 09:04:35 GMT

Good Morning @Paulamullen.

Thanks for coming to the community.

Was this an order for a new handset?

How did you place the order?

Confirmation emails can take up to 24 hours.

Speak soon,

Katie 🙂

Paulamullen — Thu, 19 Sep 2019 09:38:52 GMT

Yes placed the order yesterday morning! Thanks x

Katie_B — Thu, 19 Sep 2019 09:51:27 GMT

Thanks for confirming this.

Did you place the order over the phone, online or in store?

Katie 🙂