https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/811229#M301034 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/163133">@soupladel</a>&nbsp; &nbsp;the KXO number is just a order number that’s not a tracking number. &nbsp; &nbsp;Best to call customer services in he morning about this. &nbsp;&nbsp;<BR /><BR /></P> <P>just to add no point in asking about stock levels as a device in stock is a device to thats not been allocated to anyone. &nbsp;EE will only have stock once all ore-orders are dealt with.&nbsp;</P> Sun, 15 Sep 2019 19:38:16 GMT Chris_B 2019-09-15T19:38:16Z https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/811176#M301033 <P>So the order tracking website requires a 10 digit references, but i have a 12 digit ref starting xko? it is for an online pre-order and upgrade to the iPhone 11.</P><P>&nbsp;</P><P>How can i go about tracking my order without having to be "That guy" and asking questions about stock levels and delivery times of the new iPhones <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 15 Sep 2019 17:22:13 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/811176#M301033 soupladel 2019-09-15T17:22:13Z https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/811229#M301034 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/163133">@soupladel</a>&nbsp; &nbsp;the KXO number is just a order number that’s not a tracking number. &nbsp; &nbsp;Best to call customer services in he morning about this. &nbsp;&nbsp;<BR /><BR /></P> <P>just to add no point in asking about stock levels as a device in stock is a device to thats not been allocated to anyone. &nbsp;EE will only have stock once all ore-orders are dealt with.&nbsp;</P> Sun, 15 Sep 2019 19:38:16 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-Tracking/m-p/811229#M301034 Chris_B 2019-09-15T19:38:16Z