topic Re: How do I confirm my order for upgrade has gone through? in Archived Posts

How do I confirm my order for upgrade has gone through?

Glambert95 — Wed, 04 Sep 2019 09:32:49 GMT

I have received an email with a code however whenever I go to try and track the order it says invalid. Is there another way to confirm my order for upgrade has gone through.

My app is still trying to get me to upgrade

Re: How do I confirm my order for upgrade has gone through?

Katie_B — Wed, 04 Sep 2019 11:32:15 GMT

Good Afternoon @Glambert95.

Thanks for coming to the community.

I would recommend getting in touch with our mobile care team who can check your account and confirm this.

Katie 🙂