topic Re: Ordered a nearly good as new phone Saturday and as of yet not received email con in Archived Posts

Ordered a nearly good as new phone Saturday and as of yet not received email con

Nicki2 — Tue, 03 Sep 2019 16:43:10 GMT

Ordered a nearly good as new phone on Saturday and as of yet not received email confirmation or delivery date is this usual

Chris_B — Tue, 03 Sep 2019 18:16:55 GMT

@Nicki2 I recommend that you call customer services about this as you should receive something by now

Christopher_G — Wed, 04 Sep 2019 07:28:16 GMT

Welcome to the community.

Could you check your junk/spam folder please? Just to make sure the email didn't make its way there.

DPD will send you a message the day before and morning of delivery.

If you're worried that the order hasn't gone through properly, please follow @Chris_B's advice and speak to our Mobile Care team.

Chris