https://community.ee.co.uk/t5/Archived-Posts/I-ve-ordered-a-new-phone-and-my-account-is-showing-a-different/m-p/803419#M300753 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/534557">@Caitlin781</a></P> <P><BR /> Welcome to the community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>So have you never had the&nbsp;Sony phone with us? Your account sometimes takes a little while to load up with the information for a new phone.</P> <P>&nbsp;</P> <P>It doesn't affect the usability of your My EE account though.</P> <P>&nbsp;</P> <P>Chris</P> Mon, 02 Sep 2019 10:28:09 GMT Christopher_G 2019-09-02T10:28:09Z https://community.ee.co.uk/t5/Archived-Posts/I-ve-ordered-a-new-phone-and-my-account-is-showing-a-different/m-p/803306#M300752 <P>I ordered a yellow iPhone XR and my account is showing a Sony Expedia L1 and my previous phone was the iPhone XS&nbsp;</P> Mon, 02 Sep 2019 05:43:25 GMT https://community.ee.co.uk/t5/Archived-Posts/I-ve-ordered-a-new-phone-and-my-account-is-showing-a-different/m-p/803306#M300752 Caitlin781 2019-09-02T05:43:25Z https://community.ee.co.uk/t5/Archived-Posts/I-ve-ordered-a-new-phone-and-my-account-is-showing-a-different/m-p/803419#M300753 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/534557">@Caitlin781</a></P> <P><BR /> Welcome to the community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>So have you never had the&nbsp;Sony phone with us? Your account sometimes takes a little while to load up with the information for a new phone.</P> <P>&nbsp;</P> <P>It doesn't affect the usability of your My EE account though.</P> <P>&nbsp;</P> <P>Chris</P> Mon, 02 Sep 2019 10:28:09 GMT https://community.ee.co.uk/t5/Archived-Posts/I-ve-ordered-a-new-phone-and-my-account-is-showing-a-different/m-p/803419#M300753 Christopher_G 2019-09-02T10:28:09Z