topic Re: I upgraded my phone last week and I have a confirmation but it hasn’t been dispa in Archived Posts

I upgraded my phone last week and I have a confirmation but it hasn’t been dispa

Iurlano93 — Thu, 22 Aug 2019 16:14:58 GMT

Iurlano93 — Thu, 22 Aug 2019 16:07:10 GMT

Northerner — Thu, 22 Aug 2019 16:55:31 GMT

Thanks

Leanne_T — Fri, 23 Aug 2019 06:20:50 GMT

Thanks for posting on the community.

What device did you order?

Also, was this showing in stock when you ordered?

Speak soon 🙂

Leanne.

Iurlano93 — Fri, 23 Aug 2019 07:12:41 GMT

Yes it said it was in stock and it was the iPhone XR

Leanne_T — Fri, 23 Aug 2019 07:19:05 GMT

Thanks for the quick reply.

Do you have a ten to 12-character order reference number in your confirmation email?

If so, can you track your order online, what does this show?

If not, give our Mobile Care team a call on 150 they will be able to get your iPhone order checked 🙂

Let me know how you get on.

Leanne.