topic Re: where is my order in Archived Posts

where is my order

Haskew91 — Thu, 22 Aug 2019 06:45:07 GMT

I ordered my iPad on the 20th of August. It says it is in stock so should have been here by now. I can’t even track it as that doesn’t even work. So where is my order?

Re: where is my order

Chris_B — Thu, 22 Aug 2019 06:50:41 GMT

@Haskew91 Did you receive a tracking number or a XKN munber ? XKN numbers are not tracking numbers. I would call customer services and ask about this because it sounds like it’s not gone through correctly.

Re: where is my order

Leanne_T — Thu, 22 Aug 2019 11:01:41 GMT

Afternoon @Haskew91

Thanks for posting on the community.

If you can get in touch with our Mobile Care team they will be able to get this looked into for you.

Let us know how you get on 🙂

Leanne.