topic Delay on note 10+ 5G 512Gb delay in Archived Posts

Delay on note 10+ 5G 512Gb delay

ianbuk — Wed, 21 Aug 2019 17:47:00 GMT

Not happy to have received an email today on the 21st August telling me that the Galaxy Note 10+ 5G 512Gb is delayed and no longer to be available for the launch date of this Friday 23rd!

It's not as if I ordered the thing two days ago, it's been ordered in good time AND I received confirmation that I would have the device on its launch date.

Had I known it would not have been delivered on the launch day, I wouldn't have took out the £98 a month contract!

Re: Delay on note 10+ 5G 512Gb delay

Schockwave — Wed, 21 Aug 2019 17:51:32 GMT

@ianbuk , this has to do with when Samsung will deliver and how many are in the queue, as it is always first come first serve. That is only two days later, I would have thought not a big deal to wait two more days. Nothing we can do here, you will have to speak to customer service if you are not happy.

Re: Delay on note 10+ 5G 512Gb delay

FUBARx89 — Wed, 21 Aug 2019 19:09:31 GMT

It's not just EE you know? It's a samsung issue and it effects people who purchased directly from them are gonna get it late too.

It's the same story in America too apparently.

If you really feel that strongly about it, you can try your luck with a 3rd party, but you'll be in exactly the same boat.

Not to sound horrible, but just because you're going to spend £98 a month (that's stupidly expensive by the way) doesn't mean you're guaranteed to get it on release dateno matter what.

Re: Delay on note 10+ 5G 512Gb delay

Jon_K — Thu, 22 Aug 2019 08:22:03 GMT

Hi @ianbuk.

Did you get the email from EE or from Samsung?

Jon