topic Upgrade in Archived Posts

Upgrade

Joeharris519 — Wed, 21 Aug 2019 18:26:16 GMT

I ordered an upgrade on the 19 and got the confirmation email but when I checked the order number it’s saying still not processed. I had it sent to a store as it said it would be quicker however if I had it delivered it would have been here tomorrow!! Please could you tell me how to cancel thanks

Re: Upgrade

Chris_B — Wed, 21 Aug 2019 18:33:23 GMT

@Joeharris519 You’ll need to call customer services to cancel.

Re: Upgrade

Jon_K — Thu, 22 Aug 2019 08:05:23 GMT

Hi @Joeharris519.

Thanks for coming to the community.

If you contact our Mobile Care team as @Chris_B has mentioned, they will be able to cancel this for you.

Let us know when it arrives 🙂

Jon