https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/794345#M300289 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/458856">@WD87</a>,</P> <P>&nbsp;</P> <P>Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">customer care</A> team will be able to access your account and provide details of the order for you.</P> <P>&nbsp;</P> <P>If your order was process online or over the phone, they will be&nbsp;able to cancel this and ensure the refund is processed.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Alex <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 18 Aug 2019 12:52:47 GMT Alex_S 2019-08-18T12:52:47Z https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/794299#M300288 <P>Hi, I canceled an order on 08/13/2019, but I was not reimbursed ... in fact it was suspended ... Why?</P> Sun, 18 Aug 2019 11:29:41 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/794299#M300288 WD87 2019-08-18T11:29:41Z https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/794345#M300289 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/458856">@WD87</a>,</P> <P>&nbsp;</P> <P>Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">customer care</A> team will be able to access your account and provide details of the order for you.</P> <P>&nbsp;</P> <P>If your order was process online or over the phone, they will be&nbsp;able to cancel this and ensure the refund is processed.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Alex <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 18 Aug 2019 12:52:47 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund/m-p/794345#M300289 Alex_S 2019-08-18T12:52:47Z