topic Re: I ordered a new contract 2 days ago not heard a thing other than it was successf in Archived Posts

I ordered a new contract 2 days ago not heard a thing other than it was successf

Alanbond1980 — Sat, 17 Aug 2019 16:35:27 GMT

I ordered a new contract they said the order was successful and I've heard nothing since

Re: I ordered a new contract 2 days ago not heard a thing other than it was successf

Schockwave — Sat, 17 Aug 2019 16:42:28 GMT

Hello @Alanbond1980 ,

Welcome to the community,

You should have received a text and/or email with an order number. You may want to check your spam/junk folder to make sure that it has not gone there.

If you have the order number you can track it by clicking on help and then click on track my order or log in on the website into your account and do it that way. We cannot give you answer here, we do not have access to accounts in the forums.

You will have to otherwise ring customer service and speak to them when they are open.

Re: I ordered a new contract 2 days ago not heard a thing other than it was successf

James_B — Sun, 18 Aug 2019 06:57:02 GMT

Hi @Alanbond1980,

Welcome to the EE Community.

Are you able to track your order online?

Thanks

James