topic Re: Where are my emails! And confirmation in Archived Posts

Where are my emails! And confirmation

Ellanorwood — Fri, 16 Aug 2019 20:58:33 GMT

I ordered AirPods as attachment to my contract, yet this was Thursday at 11am but still had no confirmation of dispatchment and was told they would be here by now!

Re: Where are my emails! And confirmation

Northerner — Fri, 16 Aug 2019 22:00:45 GMT

Hi @Ellanorwood

You will need to call and speak to CS on 150 about this issue. There is no account access on these forums.

Thanks

Re: Where are my emails! And confirmation

Ellanorwood — Fri, 16 Aug 2019 22:06:11 GMT

I already have.

Re: Where are my emails! And confirmation

Northerner — Fri, 16 Aug 2019 22:24:31 GMT

Hi @Ellanorwood

You will need to ring them again tomorrow.

Thanks

Re: Where are my emails! And confirmation

Katie_B — Sat, 17 Aug 2019 08:48:57 GMT

Good Morning @Ellanorwood.

Thanks for coming to the community.

What was advised when you spoke with our customer care team?

Speak soon,

Katie 🙂