topic Re: Just upgraded online when do I get my free gift?? in Archived Posts

Just upgraded online when do I get my free gift??

Monkey17 — Fri, 16 Aug 2019 14:10:44 GMT

Re: Just upgraded online when do I get my free gift??

Leanne_T — Fri, 16 Aug 2019 16:01:49 GMT

Hello @Monkey17

Thanks for posting and for upgrading 🙂

What phone have you ordered?

Also, what gift are you looking at?

Speak soon 🙂

Leanne.

Re: Just upgraded online when do I get my free gift??

Monkey17 — Fri, 16 Aug 2019 16:06:57 GMT

Hi, I had a Huawei mate 2019, I wasn't asked to choose which gift I wanted so thought I'd ask on here before ringing about it

Sent from my Huawei phone

Re: Just upgraded online when do I get my free gift??

Leanne_T — Fri, 16 Aug 2019 16:16:11 GMT

Hi @Monkey17

Thanks for the quick reply.

Have you upgraded to the Huawei Mate?

Did the EE Shop show a free gift when you placed your order?

Leanne 🙂

Re: Just upgraded online when do I get my free gift??

Monkey17 — Fri, 16 Aug 2019 16:38:58 GMT

Sorry its a Huawei P smart 2029, yes there were three gifts, an xbox, sonos one or B&O headphones

Sent from my Huawei phone

Re: Just upgraded online when do I get my free gift??

Leanne_T — Fri, 16 Aug 2019 16:51:21 GMT

Great thanks @Monkey17

We will send you a text with your terms and conditions within 5 working days of your purchase.

We’ll send you another text within 30 days of your purchase with a link to select and claim your free gift.

Your free gift will be delivered to your billing address within 5 days of claiming.

Hope this helps 🙂

Leanne.