topic Re: I cant find my order number in Archived Posts

I cant find my order number

Hanajohn2 — Mon, 12 Aug 2019 08:54:06 GMT

Hi I ordered an upgrade over the phone yesterday evening and I was told it would be delivered today.

I cant find an order number to track it and I haven't received a txt

Thanks

Re: I cant find my order number

Chris_B — Mon, 12 Aug 2019 08:56:43 GMT

@Hanajohn2 If you have been told you’ll get it today then you need to call customer services about this.

Re: I cant find my order number

Jon_K — Mon, 12 Aug 2019 11:10:37 GMT

Hi @Hanajohn2.

As @Chris_B has mentioned, you will be best contacting our Mobile Care team as they will have access to your account and be able to provide you with an update.

Jon